When will my order ship?
The following factors may affect our ability to ship your order quickly:
- If we happen to be out of stock when you order, we will upgrade your shipping (if necessary) to make sure that you receive your lenses within
the specified delivery timeline. However, we cannot account for some manufacturer backorders that may delay delivery further.
Shipping Rates and Delivery Times
Discount Contact Lenses knows how to save you money when shopping for optical products online including offering
FREE Regular Ground Shipping.
You also avoid fine print shipping details, handling, and hidden fees you'll find at other online retailers when you shop with Discount Contact Lenses.
Here's how to save on
regular ground shipping with Discount Contact Lenses:
-
Receive FREE Regular Ground Shipping on orders of $99 or more.
Shipping is just $6.95 for orders less than $99.
-
Safety Glasses
and Reading Glasses receive FREE Shipping on every order.
Not only can you receive FREE Regular Ground Shipping but most items ship from our
warehouse within 48 hours, with an expected arrival date to addresses in the USA within 5-7 days.
Shipping & Handling Charges
- Discount Contact Lenses uses Federal Express and the United States Post Office depending on region and selected shipping method.
If you would like to leave us notes regarding use of one particular carrier, you may do so in the Special Instructions field at checkout or give us a call at 1-800-822-9864.
- Shipping and handling charges include actual shipping costs, as well as order processing, labor and materials charges associated with handling an order.
- Lenses sold from stock ship within 24-48 hours.
- Delivery Days are estimated according to the carrier's stated average delivery time and indicate the number of business days from the day your order is shipped.
- We will advise you before processing your order if delays are likely due to manufacturer back-orders, etc.
- If you have questions regarding shipping, please contact customer service at 1-800-822-9864.
United States
Orders are shipped within the U.S.A. (and it's territories including Guam, Puerto Rico, etc.), through the following methods:
Regular Ground
Our most low cost shipping method. Here are
regular ground shipping costs at Discount Contact Lenses:
- USPS First-Class Mail: $6.95
- Delivered in 5-7 business days (depending on the prescription verification process).
Expedited Shipping
Need your items faster? Try our low cost expedited shipping and you can get your products as soon as one day after your purchase.
Here are
expedited shipping costs at Discount Contact Lenses:
- FedEx Expedited: $11.95.
- Delivered in 3-5 business days (depending on the prescription verification process).
- Overnight and 2nd Day Service
- Please contact an Discount Contact Lenses customer service specialist for availability of overnight and second day
shipping service via e-mail at service@discountcontactlenses.com or call us at 1-800-822-9864. E-mail response times are less than 24 hours.
Some items may not be available for overnight and 2nd day shipping due to specialized prescription parameters.
- Some items are not eligible for expedited shipping.
- Expedited shipping is not currently available for orders going to:
- Outside the continental USA (i.e. Puerto Rico, Alaska, Hawaii)
- P.O. Boxes
- APO/FPO/DPO's
- Discount Contact Lenses can have shipping billed to your FedEx Account Number. To do this, in the Special Instructions field at checkout, please add "Bill to My FedEx Account Number: [####]" with your FedEx Account Number referenced.
APO/FPO/DPO Shipping
Discount Contact Lenses is passionate about the US military receiving the lowest prices on optical products with quick, low cost shipping around the world.
Here are shipping costs to APO/FPO/DPO addresses:
- USPS First-Class Mail: $6.95
- Delivered in 5 to 7 days depending on prescription verification process, APO/FPO/DPO and customs).
- Discount Contact Lenses does not apply any additional surcharges, hidden fees, or other miscellaneous shipping costs to APO/FPO/DPO address.
- Free Shipping available:
- Free Shipping on orders of $99 or more.
- Free Shipping on all Safety Glasses and Reading Glasses orders.
Canada
Discount Contact Lenses has a loyal customer following in Canada and our shipping speed and rates are designed to save our Canadian friends time and money when buying optical products online.
Here are shipping costs and delivery times to Canada:
- USPS International First Class: $9.95
- Estimated Delivery in 7-14 days (depending on customs).
- Please watch for customs notifications to prevent returns to our warehouse or delays in delivery.
- Please see international shipping notes below for more details.
All Other Countries
Discount Contact Lenses ships to nearly 100 countries around the world including Japan, United Kingdom, Ireland, most of Europe, and many countries in Asia, South America, and Africa. Our international shipping rates and policies can help save you time and money no matter where you are located on planet Earth.
Here are other international shipping costs and delivery times that Discount Contact Lenses offers:
- USPS International First-Class Mail: $14.95.
- Estimated Delivery in: 14-21 days (depending on customs).
- USPS International Express Mail: $25.95.
- Estimated Delivery in: 5-12 days (depending on customs).
- Please watch for customs notifications to prevent return to our warehouse or delays in delivery.
- Please see international shipping notes below for more details.
International Shipping Notes
Duties, Sales Taxes or Value Added Taxes (VAT)
Some governments (especially Europe and Asia) collect Duties, Sales Taxes or Value Added Taxes (VAT) on contact lenses, glasses, and other optical items. Such duties and/or taxes are NOT included in the purchase price of your order. It is the responsibility of the buyer to pay any such taxes as required by local statute at the point of delivery.
Package Loss and Fraud
Discount Contact Lenses monitors package loss and credit card fraud rates for different countries and regions on an ongoing basis. On occasion, we find it necessary to require additional information prior to shipping an order and in some cases, may decline to ship an order altogether. Discount Contact Lenses reserves the right to decline to ship any order to any country or region at its sole discretion.